Privacy Policy

EFFECTIVE DATE: July 30th, 2020

In this Privacy Policy (“Policy”), we describe how Galora, Inc. (“Galora”) collects, uses, and discloses information that we obtain about visitors to our website https://gogalora.com/ (the “Site”) and the services available through our Site (the “Services”).

By visiting the Site, or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and our Terms of Use www.gogalora.com/terms including its applicable limitations on damages and the resolution of disputes. The Galora Terms of Use are incorporated by reference into this Policy.

The Information We Collect about You

We collect information about you directly from you and from third parties, and automatically through your use of our Site or Services.

Information We Collect Directly from You. The information we collect from you depends on how you use our Site and Services.

  • To create an account, you must provide your name, username, email address, and password. You may also provide us with your phone number, fax number, photos, demographic information and tax ID.
  • If you add a comment to a blog post, we will collect your name, email address, and the contents of your comment; and if you use any chat features to communicate with us or with other users, we may collect any information provided in such communications.
  • If you make a purchase through our Site, our third-party payment processor will collect your payment information to complete the transaction, such as your name, credit or debit card information and your billing and shipping address.
  • In order to arrange an in-person exchange of goods with other users, you may share your phone number, address, and social media pages with those users.
  • If you view our Site from a mobile device, we collect geolocation information about you through your mobile device.

Information that We Collect about You from Social Networking Sites. You also may log into our Site through your social networking accounts, including Facebook. If you do this, we obtain information from these sites as follows:

Facebook. If you log in to Galora using your Facebook account, we will collect your Facebook login credentials and ask that you grant us permission to (i) access and collect your basic profile information, including your name, email address, age, profile picture, and any other information you have set to public on your Facebook account; (ii) access your friend list to identify other Galora members; (iii) send you email; (iv) post to your Wall; (v) access posts in your newsfeed; and (vi) access your Facebook data at any time, even if you are not using Facebook.  If you allow us to have access to this information, then we will have access to this information even if you have chosen not to make that information public through your Facebook settings.  We store the information that we receive from Facebook with other information that we collect from you or receive about you.  Any social networking site, including Facebook, controls the information it collects from you.  For information about how Facebook may use and disclose your information, including any information you make public, please consult its privacy policy.  We have no control over how any social networking site uses or discloses the personal information it collects about you.

Information We Collect Automatically. We automatically collect information about your use of our Site through cookies, web beacons, and other technologies, such as domain name, browser type and operating system, web pages you view on the Site, links you click on the Site, IP address, the length of time you visit our Site and/or use our Services, and the referring URL or the webpages that led you to our Site.  We may also collect information related to your devices, such as screen size, DOM local storage, and plugins.  To the extent permitted by applicable law, we combine this information with other information we collect about you, including your personal information. Please see the section “Cookies and Other Tracking Mechanisms” below for more information

How We Use Your Information

We use your information, including your personal information, for the following purposes:

  • To provide our Site and Services to you; to communicate with you about your use of our Site and Services; to respond to your inquiries; and for other customer service purposes.
  • To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Site and Services.
  • To send you email marketing about our products and services; to send newsletters, surveys, offers, and other promotional materials related to our Site and Services and for other marketing purposes.
  • To better understand how users access and use our Site and Services, both on an aggregated and individualized basis. For example, we will evaluate which features of our Site are more (or least) used by users, and we will use this information to improve the Site.
  • For research and analytics purposes.
  • To administer surveys and questionnaires, such as for market research or member satisfaction purposes.
  • To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
  • Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Use or this Privacy Policy.

 

How We Share Your Information

We may share your information, including personal information, as follows:

  • Service Providers. We disclose the information we collect from you to service providers, contractors or agents who perform functions on our behalf (e.g. payment processors).
  • Affiliates. We disclose the information we collect from you to our affiliates or subsidiaries.
  • Facebook Users. If you log in to Galora using your Facebook account, your Facebook name and profile picture will be visible to all users of the Site and Services, regardless of whether they are your Facebook friends. In addition, when you join Galora, if you grant us permission to post on your Wall, a notification will be visible on your Facebook page telling your friends that you have started using Galora.
  • Galora Users. Your username, profile picture, and any information that you post to our Site, including, without limitation, reviews, comments, and text, will be publicly available to all users of the Site and Services.

We also disclose information in the following circumstances:

  • Business Transfers. If (i) we or our affiliates are or may be acquired by, merged with, or invested in by another company, or (ii) if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal information with lenders, auditors, and third-party advisors, including attorneys and consultants.
  • In Response to Legal Process. We disclose your information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
  • To Protect Us and Others. We disclose your information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which we are involved.

Our Use of Cookies and Other Tracking Mechanisms

We and our third-party service providers use cookies and other tracking mechanisms to track information about your use of our Site or Services. We may combine this information with other personal information we collect from you (and our third-party service providers may do so on our behalf).

Cookies.  Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site, while others are used to enable a faster log-in process or to allow us to track your activities on our Site. There are two types of cookies: session and persistent cookies.

  • Session Cookies. Session cookies exist only during an online session. They disappear from your device when you close your browser or turn off your device. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site.
  • Persistent Cookies. Persistent cookies remain on your device after you have closed your browser or turned off your device. We use persistent cookies to track aggregate and statistical information about user activity.

Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.

Flash Local Storage Objects. We may use Flash Local Storage Objects (“Flash LSOs”) to store your Site preferences and to personalize your visit. Flash LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot control, delete, or disable the acceptance of Flash LSOs through your web browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page, choose “Global Storage Settings Panel” and follow the instructions. To see the Flash LSOs currently on your computer, choose “Website Storage Settings Panel” and follow the instructions to review and, if you choose, to delete any specific Flash LSO.

Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web and app pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third-party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.

Third Party Analytics. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site. We also may use other analytic means to evaluate our Site. We use these tools to help us improve our Site’s performance and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or Flash LSOs, to perform their services. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.

Internet-based Advertising

We may work with third-party ad networks, analytics companies, measurement services and others to display advertising on our Site and to manage our advertising on third-party sites.  We and these third-party ad companies may use cookies, pixel tags and other tools to collect information on our Site, such as browsing history, IP address, cookie and advertising IDs, other identifiers, general geolocation information, and, with your consent, your device’s geolocation information.  We and these third-party ad companies use this information to provide you more relevant ads and content and to evaluate the success of such ads and content.

You may obtain more information about targeted or internet-based advertising and opt-out of many ad networks at the industry websites below:

 

Do-Not-Track. Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies).

User-Generated Content

We invite you to post content on our Site, including your comments, pictures, and any other information that you would like to be available on our Site, such as information about your products. If you post content to our Site or Services, all of the information that you post will be available to all visitors to our Site. If you post your own content on our Site or Services, your posting may become public and Galora cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.

Third-Party Links

Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.

Security of Your Personal Information

We have implemented precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee security.

You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

Access to Your Personal Information

You may modify personal information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time.

What Choices Do I Have Regarding Use of My Personal Information?

We may send periodic promotional emails to you. You may opt-out of promotional emails by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt out of receiving promotional emails, we may still send you emails about your account or any Services you have requested or received from us.

Children Under 13

Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

Contact Us

If you have questions about the privacy aspects of our Site or Services or would like to make a complaint, please contact us at [email protected].

Changes to this Policy

This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site.

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